Crucible Call Recording Software

Telestat is compatible with the Crucible Meteor for those who don’t have a phone system and just 1 or more landlines.

About Crucible Technologies Call Recording Software

Crucible Technologies supplies a range of innovative products. These include utility metering solutions, caller ID units and test instruments for Telecoms.

Overview, What does it do?

  • The hardware will connect to any trunk circuit (Analogue, ISDN2, ISDN30 or SIP). (We can record calls even if you don’t have a phone system, contact us for more info)
  • The software will connect to any telephone system fitted with a suitable call logging port (Serial,IP,File,etc, 99% of systems today).
  • Once installed you can record all calls, listen to them on demand, email them if required and run numerous reports and much more…

The Telestat Phone Call Recording System is built on the success of the Telestat Call Logging System, you simply add a piece of hardware to your call logger and viola, you now have a call recorder as well.

There are a lot of similarities between a call logger and a call recorder and rather than reinvent the wheel we enhanced the existing product, so you get all the functionality of the Call Logger as well

Find out what’s going on in your business Download a no obligation trial of Telestat 7 Phone Call Recording Software (requires hardware to actually record calls)

Crucible Call Recording Software
Telestat is compatible with the Crucible Meteor for those who don’t have a phone system and just 1 or more landlines.

Free trial of Telestat 7 Call Recording Software (fully functional)

FREE Trial of Call Recording Software


  • Compliance - are your staff saying the right things?
  • Dispute Resolution - he said, she said, is now a thing of the past, playback the recording.
  • Training - Choose your best performer, listen to their calls and see what makes them better, then pass those skills onto your other staff.
  • Compatibility - Runs on Windows XP/7/8/10, Server 2003/2008/2012 (32 and 64 bit).
  • Why use us? - We offer 24 hour support via email, are great value for money, see what our customers think in our testimonials!
  • Telestat Software is straight forward to install, we can even do this for you! Simply follow the wizard and configure the software to connect to your phone system's SMDR data output (via IP,Serial,File etc).
  • Select your phone system type from a selection of preset models.
  • You are now ready to fully utilise Telestat by displaying data, running reports and using wallboards.
  • If you have a new phone system that isn't in the list, we will add it for you, free of charge!
  • Telestat hardware is straight forward to install, it is one box and 2 or 3 cables to plug in, simply follow the instructions and look at the example pictures to connect the hardware tap to your trunk circuits (Analogue, ISDN2, ISDN30, SIP etc).
  • You're now ready to record calls and use the familiar call logger interface to find and playback those recordings as and when required.
  • View the Phone Call Recording Hardware Connectivity Diagram

Remote Installation, Setup and Training If you wish we can connect to the designated Telestat PC remotely (via Teamviewer) to install and configure the software, show you how it all works and assist with phone system connectivity and configuration.

Annual Software Maintenance This has 2 major benefits:

  • Service Desk Support (24 hour): If you have any queries or problems with the software you can phone or email our Service Desk and we will help you solve them, this often also extends to underlying PC issues and liaising with phone system maintainers so we can talk "tech to tech" with them.
  • Software Updates: For the duration of your support contract, which is renewable annually you will be informed of new software releases which you can upgrade to for free, this means you always have the latest features and their associated benefits.
phone call recording software report generator
See the Report Generator in action.

To listen to your recordings, you can use the familiar Telestat Report Generator, the search facility or even just scroll through the list and find your call. Once you've located it, easily listen to it by clicking on the orange listen button on the left.

The Report Generator can also be installed on one or more remote PCs to allow Managers/Team Leaders to run reports, there is no limit and no licence costs for this.