Call Recording Software

Phone Call Recording Software

Safe Secure Onsite Call Recording Software

Secure, On-Site, Reliable, Easy to Use, Cost Effective, No Subscriptions, No Hidden Costs, PCI Compliant.

Our Telestat Call Recording solution has been designed from the ground up over many years in the IT and Telecommunications industry. At Lanonyx we strive to make our products as intuitive and as easy to use as possible whilst always focusing on quality and reliability behind the scenes.

We make sure all of your calls are recorded but crucially that they are quick to find and listen to. Just a couple of clicks to search, listen, email or to save.

Our On-Site Recorder means you get to keep total control of your system and can keep it safe and secure. Perfect for Medical Practices and Financial Institutions where Cloud Based Solutions are just not feasible or practical.

Call Recording Software Fully Compatible

Telestat 7 is PCI Compliant and have the ability to pause and resume recordings when needed.

Telestat 7 Phone Call Recording Software is straight forward to install and compatible with nearly all phone systems and all phone lines (SIP, ISDN2, ISDN30, T1 or Analogue). We can make it work to fit your telephony configuration. Installable on any Windows platform, we can integrate with your existing Servers and PCs, reducing your costs - it will even run on VMWare and Hyper-V.

No hidden charges, no subscriptions, one-time payment, lifetime licence.

If you wish we can remotely connect to the designated Recording PC or Server (via Teamviewer) to install / configure the software and train you to use and configure the software going forward. We can also assist with phone system connectivity / configuration where possible.

FREE Trial of Call Recording Software

  • No hidden charges, no subscriptions, one-time payment, lifetime licence.
  • Compliance - are your staff saying the right things?
  • Dispute Resolution - he said, she said, is now a thing of the past, playback the recording.
  • Training - Choose your best performer, listen to their calls and see what makes them better, then pass those skills onto your other staff.
  • Compatibility - Runs on all versions of Microsoft Windows and Microsoft Server (32 and 64 bit) plus VMWare and Hyper-V.
  • Why use us? - We offer 24 hour support via email, are great value for money, see what our customers think in our testimonials!
  • Telestat Software is straight forward to install, we can even do this for you! Simply follow the wizard and configure the software to connect to your phone system's SMDR data output (via IP,Serial,File etc).
  • Select your phone system type from a selection of preset models.
  • You are now ready to fully utilise Telestat by displaying data, running reports and using wallboards.
  • If you have a new phone system that isn't in the list, we will add it for you, free of charge!
  • Telestat hardware is straight forward to install, it is one box and 2 or 3 cables to plug in, simply follow the instructions and look at the example pictures to connect the hardware tap to your trunk circuits (SIP, ISDN2, ISDN30, T1 or Analogue).
  • You're now ready to record calls and use the familiar call logger interface to find and playback those recordings as and when required.
  • View the Phone Call Recording Hardware Connectivity Diagram

Remote Installation, Setup and Training If you wish we can connect to the designated Telestat PC remotely (via Teamviewer) to install and configure the software, show you how it all works and assist with phone system connectivity and configuration.

Annual Software Maintenance This has 2 major benefits:

  • Service Desk Support (24 hour): If you have any queries or problems with the software you can phone or email our Service Desk and we will help you solve them, this often also extends to underlying PC issues and liaising with phone system maintainers so we can talk "tech to tech" with them.
  • Software Updates: For the duration of your support contract, which is renewable annually you will be informed of new software releases which you can upgrade to for free, this means you always have the latest features and their associated benefits.
phone call recording software report generator
See the Report Generator in action.

To listen to your recordings, you can use the familiar Telestat Report Generator, the search facility or even just scroll through the list and find your call. Once you've located it, easily listen to it by clicking on the orange listen button on the left.

The Report Generator can also be installed on one or more remote PCs to allow Managers/Team Leaders to run reports, there is no limit and no licence costs for this.
  • Intuitive to Use
    phone call recording software listen to recording

    Each call has a Listen Button next to it for quick and easy access to the recording.

    All the information about each call, right there so you can pinpoint the right call.

    A search function so you can get to the correct call more quickly.

    Whether it is a complaint, lost information, clarification or a brilliantly handled call, it is all the same to us and will be there for you.

  • Search for the Recording(s) you need
    phone call recording software search for recording

    Easy to use filter function to filter out the recordings you don‘t want, so you can find the calls you need.

    If you are unsure of the exact call, you can filter on a variety of criteria so you can listen to a handful instead.

  • Found the Recording? Now what?
    phone call recording software save or email recording

    Easily save or email the Recording right from the Listen Button you were already using.

    Recordings are in the .WAV format so will play on any machine/device.

  • PCI Compliant
    phone call recording software PCI Compliant

    Pause and Resume recordings when sensitive information is being taken such as credit card details.

    Customise when you would like the recording to start.

  • Not “just” a Call Recorder
    phone call recording software Not just a Call Recorder

    The full suite of Reports, Leaderboards and Wallboards in our Telestat 7 Call Logging Software is included.

    You will already be collecting the call information for the recordings so why not put it to use with some automated reports? Boost productivity in other areas of your business!

    Access any part of the software from other machines on your network with our Remote Client Software (no additional licensing needed)

    Track daily information on a big monitor in your office to really get productivity going.

  • Fully Compatible
    phone call recording software fully compatible

    Fully compatible with all versions of the Windows Operating System.

    All types of phone system connectivity covered and supported. SIP, ISDN2, ISDN30, T1 or Analogue.

    Fully scalable from a single trunk to whatever you have and more.

    The ability to combine different connectivity types into a single recorder. Have SIP trunks but also want to record the 2 backup Analogue trunks? We can do that.

FREE Trial of Call Recording Software