Do you know how your company handles calls?
Our advanced software solutions can tell you.
At Lanonyx our powerful telephone call logging software gives your company the benefit of knowing exactly who called, what time they called and how long the connection lasted.
Not only can telephone call logging and telephone call recording software help you determine if your representative handled the call appropriately but you can better assess if the customer was satisfied with the outcome.
Our software is also the ultimate resource for training your employees, improving their performance and is developed for businesses of all sizes from SMEs through to large national call centres. We have packages available to suit every requirement and budget.
Telephone Call Logging Software
Telestat 7 represents the latest generation of call logging systems. The software will connect to any telephone system fitted with a suitable call logging port. Within minutes you could be reporting on itemised incoming, outgoing, lost telephone calls & much more.
Telephone Call Recording Software
Telestat 7 Telephone Call Recording Software is straight forward to install and compatible with any type of phone system and phone line (SIP, ISDN or Analogue). The Report Generator can be installed on one or more remote PCs to allow Managers/Team Leaders to search, listen and run reports.
Download a FREE Demo Here